We thank you for taking an interest in our products and hope that by our relentless attention to your requirements we may merit your liberal support! If you have any suggestions for new products or any ideas that may help us improve the service to our customers please do not hesitate to let us know.

1. Our liability for delivery is discharged when your order is posted. In the event of non-delivery we can provide a Certificate of Postage on request. At our discretion we may replace any item lost in the post.

2. Colours, Patterns, Sizes and Weights are approximate and may vary.

3. We will do our best to dispatch all orders within 48 hours.

4. All prices quoted on this website are correct at time of issue and are inclusive of Sales Tax @ 17.5%




The Sherlock Holmes Museum,
221b Baker Street, London NW1 6XE
Tel: 0207-935-1127
Email: sales@sherlockholmesmuseum.com
Office hours: Mon-Fri 10am-5pm




All of our products are sent on a 7 days return basis which means that provided we are notified within 7 days of receipt of the goods that you wish to return them, then you may do so and we will offer a full refund of the cost of the goods including postage. Please note that goods must be returned via recorded delivery post and that the customer is responsible for paying for the cost of returning the goods and retaining proof of postage.



Handling charges are included in postage charges.



We will not pass on any of your personal or email information to any third party.





If you have any complaints or comments regarding our service then please communicate directly with the Curator of the Sherlock Holmes Museum Ms Jennifer Riley by email at curator@sherlock-holmes.co.uk or by telephone on London 0207-935-4430 (International: +44 207-935-4430)